Privacy Policy for Letterbox PRO Ltd

Effective Date: 7 November 2023

At Letterbox PRO Ltd, accessible from www.letterboxpro.co.uk, your privacy is one of our main priorities. This Privacy Policy outlines the types of information we collect and how we use it.

If you have questions or need further information about our Privacy Policy, please feel free to contact us.

1. Scope

This Privacy Policy applies solely to our online activities and is valid for visitors to our website concerning the information they shared and/or collect in Letterbox PRO Ltd. This policy does not apply to information collected offline or through other channels.

2. Consent

By using our website, you consent to our Privacy Policy and agree to its terms.

3. Information We Collect

The personal information you are asked to provide and the reasons will be made clear at the point of collection.

• Direct Contact: If you contact us directly, we may receive additional information about you, such as your name, email address, telephone number, and any other information you choose to provide.
• Account Registration: When you register for an account, we may request your contact information, including your name, company name, address, email address, and telephone number.

4. How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalise, and expand our website
• Understand and analyse how you use our website
• Develop new products, services, features, and functionality
• Communicate with you, including for customer service and marketing purposes
• Send you emails
• Prevent fraud

5. Log Files

Letterbox PRO Ltd follows a standard procedure of using log files. These files log visitors when they visit websites, collecting data such as IP addresses, browser type, ISP, timestamps, referring/exit pages, and the number of clicks. This information is not linked to personally identifiable information and is used for analysing trends and administering the site.

6. Cookies and Web Beacons

Like many websites, Letterbox PRO Ltd uses 'cookies' to store information, including visitors' preferences and pages accessed. This information is used to optimise user experience.

For more general information on cookies, please read our Cookies Policy.

7. Advertising Partners' Privacy Policies

You can consult this list to find the Privacy Policy for each of our advertising partners. Third-party ad servers or networks use technologies like cookies and JavaScript in their advertisements, which are sent directly to users' browsers. These technologies measure the effectiveness of their advertising campaigns and personalise the content you see.

Note that Letterbox PRO Ltd has no access to or control over these cookies used by third-party advertisers.

8. Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We recommend consulting the respective Privacy Policies of third-party ad servers for more detailed information on their practices and instructions on opting out.

You can choose to disable cookies through your browser options. More detailed information about cookie management can be found on your browser's respective website.

9. CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, California consumers have the right to:

• Request disclosure of categories and specific pieces of personal data collected about them.
• Request deletion of any personal data collected about them.
• Request that a business not sell their personal data.

If you make a request, we have one month to respond. To exercise these rights, please contact us.

10. GDPR Data Protection Rights

You are entitled to the following rights under GDPR:

• Right to Access: Request copies of your personal data.
• Right to Rectification: Request correction of inaccurate or incomplete information.
• Right to Erasure: Request deletion of your personal data under certain conditions.
• Right to Restrict Processing: Request restriction of processing your personal data under certain conditions.
• Right to Object to Processing: Object to our processing of your personal data under certain conditions.
• Right to Data Portability: Request transfer of your collected data to another organisation or directly to you.

To exercise these rights, please contact us.

11. Children's Information

We prioritise protecting children while using the internet. We encourage parents and guardians to monitor their online activities. Letterbox PRO Ltd does not knowingly collect Personal Identifiable Information from children under 13. If you believe your child has provided this information, please contact us, and we will take steps to remove such data from our records.

12. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

Letterbox PRO Ltd
Oaktree Court, Mill Lane Ness, Neston, United Kingdom, CH64 8TP
Email: contact@letterboxpro.co.uk
Telephone: 01244 561 592